thorough understanding of the operating end of the business

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The following functions or departmenst are found in most businesses: human resources, sales, design, and management (cost) accounting.

a) Why should professionals in each of those departments have a thorough understanding of the operating end of the business?

b) Describe a company program that will achieve the right amount of exposure of people in those 4 departments to operations.
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Human Resources: It is important for human resources to know the operating end of business very well in order to select the right kind of personnel for operational jobs. In order to know what kind of skills are requisite for employees in the operations department, it is extremely important for HR team to have a sound knowledge of the operations.

Sales: One of the most important requirements of making an effective sale is that ..